Legal
Privacy Policy
Last updated: 20 February 2026
This Privacy Policy explains how Dazzle Africa t/a TRUVERI LTD (“we”, “us”, or “our”) collects, uses, stores, and shares your personal data when you use the Dazzle Africa platform (“Platform”). We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are (Data Controller)
The data controller responsible for your personal data is:
Dazzle Africa t/a TRUVERI LTDBartle House, 9 Oxford Court
Manchester, M2 3WQ
United Kingdom
Company Number: 16781739
hello@dazzle.africa
2. Personal Data We Collect
2.1 Data you provide directly
- Account data: name, email address, password (hashed), country, organisation name, role/title.
- Profile data: biography, profile photo, sector, stage, social links, website, investment thesis (for investors), portfolio companies.
- Communications: messages sent via the Platform, contact form submissions, support requests, and email correspondence with us.
- Payment & billing data: subscription plan, billing address, payment method details (processed by Stripe — we do not store full card numbers). VAT/tax identification numbers where applicable.
- Content: insights, posts, deal information, documents, or other material you upload to the Platform.
2.2 Data collected automatically
- Usage data: pages visited, features used, time spent, search queries, click behaviour, and navigation paths.
- Device & technical data: IP address, browser type, operating system, device identifiers, and referring URLs.
- Cookies & similar technologies: session tokens, preference cookies, and analytics identifiers. See our Cookie Policy for full details.
2.3 Data from third parties
- If you sign in via a third-party authentication provider (e.g., Google), we receive basic profile information such as your name and email address from that provider.
- Publicly available information you have made accessible on professional networks (e.g., LinkedIn) where you have connected your account or where we have gathered publicly available ecosystem information for directory purposes.
3. Legal Bases for Processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
| Legal Basis | When We Use It |
|---|---|
| Contract (Art. 6(1)(b)) | Processing necessary to provide the Platform, including account management and subscription fulfilment. |
| Legitimate Interests (Art. 6(1)(f)) | Improving the Platform, preventing fraud and abuse, sending service updates, and conducting product analytics. We balance these interests against your rights. |
| Consent (Art. 6(1)(a)) | Analytics and marketing cookies (where you have opted in), sending marketing communications, and processing sensitive profile data beyond what is strictly necessary. |
| Legal Obligation (Art. 6(1)(c)) | Complying with tax, financial reporting, or law enforcement requirements. |
4. How We Use Your Data
- Account & platform access: Creating and managing your account, authenticating logins, and providing you with access to Platform features.
- Discovery & matching: Displaying your profile to other ecosystem actors to facilitate introductions, deal sourcing, and collaboration.
- AI-powered features: Powering intelligent search, recommendation engines, and our insights chat assistant using your profile and usage data.
- Subscription & billing: Processing subscription payments, issuing invoices, and managing billing cycles.
- Communications: Sending transactional emails (account confirmations, password resets, payment receipts), service notifications, and — where you have consented or we have a legitimate interest — product updates and newsletters.
- Analytics & improvement: Understanding how users interact with the Platform to improve features, fix bugs, and prioritise development.
- Security & fraud prevention: Detecting and preventing unauthorised access, abuse, or fraudulent activity.
- Legal compliance: Retaining records as required by applicable law and responding to lawful requests from authorities.
6. International Transfers
Dazzle Africa serves users across Africa, and several of our service providers are based in the United States. This means your personal data may be transferred to and stored in countries outside the UK and European Economic Area (EEA).
Where we transfer data outside the UK, we ensure appropriate safeguards are in place, which may include:
- UK adequacy regulations (for transfers to countries deemed adequate).
- UK International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs).
- Binding corporate rules or other approved transfer mechanisms.
You may contact us at hello@dazzle.africa to request more information about the safeguards we rely on for international transfers.
7. Data Retention
We retain your personal data only as long as necessary for the purposes described in this Policy, or as required by law.
| Data Type | Retention Period |
|---|---|
| Account & profile data | Duration of your account, plus 30 days post-deletion to allow for recovery, then deleted. |
| Transaction & billing records | 7 years (UK financial record-keeping requirements). |
| Usage & analytics data | 26 months from collection (aggregated and anonymised after 13 months). |
| Support communications | 3 years from closure of the support request. |
| Legal hold data | As required by applicable law or ongoing legal proceedings. |
When data is no longer required, we securely delete or anonymise it.
8. Your Rights
Under UK GDPR, you have the following rights in respect of your personal data. To exercise any of these rights, contact us at hello@dazzle.africa. We will respond within 30 days.
Right of access
Request a copy of the personal data we hold about you (commonly known as a Subject Access Request).
Right to rectification
Ask us to correct inaccurate or incomplete data.
Right to erasure
Request deletion of your data where there is no compelling reason for us to continue processing it ('right to be forgotten').
Right to restrict processing
Ask us to restrict processing of your data in certain circumstances, e.g., while you contest its accuracy.
Right to data portability
Receive your data in a structured, commonly used, machine-readable format and transfer it to another controller where technically feasible.
Right to object
Object to processing based on legitimate interests or for direct marketing purposes.
Right to withdraw consent
Where we rely on consent, withdraw it at any time without affecting the lawfulness of processing before withdrawal.
Rights related to automated decision-making
Not be subject to solely automated decisions that have a significant effect on you, and to request human review where applicable.
10. Children’s Privacy
The Platform is not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected information from a child, please contact us immediately at hello@dazzle.africa and we will delete the data promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, our data practices, or the Platform’s features. We will notify you of material changes by email or by posting a prominent notice on the Platform at least 14 days before the change takes effect. We encourage you to review this Policy periodically. The “Last updated” date at the top of this page indicates when the Policy was last revised.
12. Contact & Complaints
For any privacy-related questions, requests, or concerns, please contact us:
Privacy Team — Dazzle Africa t/a TRUVERI LTDBartle House, 9 Oxford Court
Manchester, M2 3WQ
United Kingdom
hello@dazzle.africa
Supervisory Authority
If you are not satisfied with how we handle your data or respond to your request, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
ICO Helpline: 0303 123 1113
Website: ico.org.uk